Effective Date: [October 1, 2024]
At TIANBA (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (“the Website”). By using our Website, you agree to the practices described in this policy.
We collect information from you when you visit our Website, create an account, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:
Contact Information: such as your name, email address, phone number, and shipping address.
Payment Information: such as your credit card or other payment details (these are processed by third-party payment processors and are not stored on our servers).
Account Information: such as your username, password, and preferences when you create an account.
When you access the Website, we may automatically collect certain information about your device and browsing activity, including:
IP address
Browser type and version
Operating system
Pages viewed and the time spent on those pages
Referring URL (the website you came from)
We use cookies, pixels, and similar tracking technologies to collect information and improve your browsing experience. Cookies allow us to:
Recognize you when you return to our site
Store your preferences and settings
Analyze site traffic and performance
You can modify your browser settings to refuse cookies, but doing so may limit certain features of our Website.
We use the personal information we collect for the following purposes:
Order Processing: To process your orders and deliver the products you purchased.
Customer Support: To respond to your inquiries and provide customer service.
Account Management: To create and manage your account, including maintaining your preferences and order history.
Marketing and Communications: To send you promotional emails, newsletters, and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails.
Improving Our Website: To analyze and improve the functionality of our Website and enhance user experience.
Security and Fraud Prevention: To ensure the security of our Website and protect against fraud or unauthorized transactions.
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
We may share your information with trusted third-party service providers who assist us in operating our Website and providing services such as payment processing, shipping, email marketing, and website analytics. These providers are bound by confidentiality agreements and are only allowed to use your information for the purposes we specify.
We may disclose your information when required by law or in response to valid requests by public authorities (such as a court order or government investigation).
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you of such a change in ownership or control.
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies for secure transactions, and our website is protected by SSL (Secure Socket Layer) technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
You have the following rights regarding your personal information:
Access and Update: You can access and update your account information at any time by logging into your account.
Delete: You can request that we delete your personal information by contacting us at [Insert Contact Email]. Please note that we may retain certain information for legal or business purposes.
Opt-out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings.
If you are located outside the jurisdiction where our servers are based, please be aware that your personal information may be transferred to and processed in a different country with different data protection laws. By using our Website, you consent to the transfer of your information to these jurisdictions.
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will take steps to remove such information from our records.
Our Website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party websites, and we encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
TIANBA Email: [Insert Contact Email] Address: [Insert Business Address] Phone: [Insert Contact Number]